Archive for August, 2012

VRE Celebrates Pre-Labor Day Friday with Train Equipment Swaps

Friday, August 31st, 2012

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VRE Celebrates Pre-Labor Day Friday with Train Equipment Swaps

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Since we expect a lot of =EF=BB=BFlucky commuters =EF=BB=BFto leave ea=
rly today, =EF=BB=BFfor this afternoon w=EF=BB=BFe=EF=BB=BF =EF=BB=BFw=EF=
=BB=BFi=EF=BB=BFl=EF=BB=BFl=EF=BB=BF =EF=BB=BFp=EF=BB=BFu=EF=BB=BFt=EF=BB=
=BF =EF=BB=BFt=EF=BB=BFh=EF=BB=BFe=EF=BB=BF =EF=BB=BFb=EF=BB=BFi=EF=BB=BF=
g=EF=BB=BFg=EF=BB=BFe=EF=BB=BFs=EF=BB=BFt=EF=BB=BF =EF=BB=BFt=EF=BB=BFr=EF=
=BB=BFa=EF=BB=BFi=EF=BB=BFn=EF=BB=BFs (eight cars)=EF=BB=BF =EF=BB=BFo=EF=
=BB=BFn=EF=BB=BF =EF=BB=BF=EF=BB=BF=EF=BB=BF=EF=BB=BFFredericksburg Line =
Train #303 (departing Union Station at 3:35p), =EF=BB=BF=EF=BB=BF=EF=BB=BF=
=EF=BB=BF=EF=BB=BF=EF=BB=BF=EF=BB=BF=EF=BB=BFManassas Line Train #327 (de=
parting Union Station at 3:45pm), and Manassas Line Train #329 (departing=
Union Station at 4:25p). Also Fredericksburg Line Train #301 (Departs Un=
ion Station at 12:55p) will have six cars instead of the normal four.

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Also remember that VRE will not operate service on Monday, September 3=
rd in observance of Labor Day. Regular service will resume on Tuesday, Se=
ptember 4th.

Enjoy the long weekend! 

 

www.vre.org
gotrains@vre.org

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News You Can Use

Thursday, August 16th, 2012

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News You Can Use

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News You Can Use
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Checking Tickets
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For the past few months through the Online Forums and GoTrains we have rece=
ived several comments
about conductors on some trains not thoroughly checking tickets. The random ticket inspection process that we use, throu=
gh
our conductors, is intended to protect the fare revenue while not creatin=
g the
cost burden of employing a separate fare inspection staff as some agencie=
s
do.
Ticket checking is usually a=

quick visual inspection looking for the proper month on a Monthly Pass or=
the
correct date/time stamp on a validated single or multi-ride ticket.=
Part of a more thorough fare inspection is to
remove the ticket from the ticket holder to inspect the back of the ticke=
t. Recently, conductors have confiscated a few
counterfeit tickets through the routine ticket checking process. As such, please don=E2=80=99t be surprised if you are
asked to remove your ticket from the ticket holder for inspection. =

Lastly, some have asked why =
we
ask you to put your name and contact information on the back of the ticke=
t. This really serves two purposes; first, it
allows us to return your ticket promptly if it is lost and second, it hel=
ps
prevent others from taking what is not theirs when proper identification =
is
present on the ticket.
As always, we will do our be=
st to
minimize any inconvenience to the passengers while still doing our best t=
o
protect fare revenue, which ultimately means less of a burden on you, the=
rider.

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www.vre.org
gotrains@vre.org

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Weekly Newsletter

Tuesday, August 14th, 2012

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Weekly Newsletter

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— Weekly Newsletter —

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Meet the Management
Tomorrow at Lorton for All M=
orning Trains

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Five months have gone by since our first Meet the Management for the year=
began and tomorrow concludes this annual event.

Join us tomorrow morning at Lorton. Come on out and me=
et the staff and
management of VRE and Keolis.
On
hand will be Management and Staff from our Finance department, Constructi=
on and
Facilities department, Operations and Communications department and Passe=
nger Support departments. Management from
Keolis will also be attending, so please drop by and say hello.
Come
by and ask questions or grab yourself some early morning snacks and goodi=
es. It has been a fun year for Meet the Management, comments have been po=
sitive and we thank you for helping us celebrate twenty years!
We
hope to see your there!

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Fine prin=
t Nulla vitae elit libero, a pharetra augue. Vestibulum id ligula porta f=
elis euismod semper.

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gotrains@vre.org

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Union Station Vendor (Gray Line Tour Bus)

Tuesday, August 7th, 2012

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Union Station Vendor (Gray Line Tour Bus)

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Until further notice, Gray Line can accept cash only for VRE ticket pa=
yments. We do not have an estimated time for a fix as it may be a few wee=
ks, however, we will inform riders as soon as this issue is resolved.

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If you have not redeemed your August SmartBenefits at this location ye=
t, please be aware if your ticket goes over your balance, the remainder w=
ill need to be paid in cash.

We understand and apologize for the major inconvenience this causes.

 

www.vre.org
gotrains@vre.org

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On-Line Forum Today at Noon

Wednesday, August 1st, 2012

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On-Line Forum Today at Noon

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Join VRE Man=
agement to discuss VRE service 

It’s the first of the month so that means we are having our monthly =
on-line forum. Again, we will feature our acting CEO, Rich Dalton, as wel=
l as our Director of Rail Operations, Chris Henry. They will answer as ma=
ny service-related questions for one hour beginning at noon.
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Riders wishing to ask questions can visit ww=
w.vre.org/chatterbox in order to participate. Simply click the &ldquo=
;Ask” button to submit a question, or you can just sit back and wat=
ch the conversation flow.

If you can’t join us, you can submit your question early and =
check back later to see if it was answered. Transcripts are also availabl=
e after the fact on our Web site at www.vre.org/feedback/forums/archives.htm


3D=

 

www.vre.org
gotrains@vre.org

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