Archive for November, 2010

Train Talk November 30, 2010 5:11 PM

Tuesday, November 30th, 2010

This message is for all VRE riders:

Potential Flood Related Restrictions Tomorrow

The National Weather Service has issued a Flash Flood Watch for the majority of the VRE service area starting late tonight. A strong storm with a significant amount of rain is expected to come into our area after midnight tonight.

If the watch turns into a Flash Flood Warning, the majority of you know what this means. On the Manassas Line, flood restrictions reduce our speed to 15 mph, creating delays of 60-75 minutes. On the Fredericksburg Line, speeds are reduced to 40 mph, creating delays of 45-60 minutes.

Please note that these are cumulative delays. If flood restrictions are implemented, trains will depart the first few stations relatively close to on-time, with delays progressing as the train travels towards Washington.

Once we know for sure that Flash Flood Restrictions have been implemented, we will notify you immediately via Train Talk, our website and the 800-RIDE-VRE information hotline. Please be sure to check in with us before you leave your house in the morning.

Train Talk November 24, 2010 1:36 PM

Wednesday, November 24th, 2010

Train #301 (Departs Union Station at 12:55p) is delayed 15 minutes due to heavy passenger loading. Expect crowded conditions.

Train Talk November 23, 2010 1:37 PM

Tuesday, November 23rd, 2010

This message is for Manassas Line riders:

Update:

Train #325 on the move and is currently at L’Enfant and 15 minutes late.

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Train #325 (Departs Union Station at 1:15p) is having door problems at Union Station and is currently 15 minutes late.

Train Talk November 23, 2010 1:34 PM

Tuesday, November 23rd, 2010

This message is for Manassas Line riders:

Train #325 (Departs Union Station at 1:15p) is having door problems at Union Station and is currently 15 minutes late.

Train Talk November 23, 2010 1:09 PM

Tuesday, November 23rd, 2010

Train Talk:A Message from the CEO
November 23, 2010 1:09 PM

Response To This Morning’s Delays

I understand that it is getting to the point where an apology and an explanation are simply not enough. Today was the latest in a long string of mechanical related delays, with roughly half of our Manassas Line affected. I want to sincerely apologize and take full responsibility for what happened. I will be holding a debrief with Keolis at 3:00PM today. This meeting will essentially have two agenda items. First, we need to develop a better action plan to improve our collective reaction to these type of service disruptions. Second, we need to get to the bottom of the mechanical issues that we have been experiencing lately.

Here is a brief account of what happened. I offer this information simply as information, not as an excuse.

Train 328 experienced mechanical difficulties (ground fault relay) between the Manassas Park and Burke Centre stations. After several unsuccessful attempts to get the train moving, the process to couple trains 328 and 330 was initiated. The Metro option was opened at 8:03AM for passengers wishing to seek alternative transportation at no cost. The coupled train began moving but was unable to climb the hill between Manassas Park and Burke Centre due to the heavy load of 14 cars for one working locomotive. The train backed up to take a “running start” at the hill and was successful, but then encountered further mechanical delays. Buses and cabs were called to Burke Centre just before 9:00a. The coupled train was restarted and proceeded into DC, making all stops, at 10:11a. Train 332 immediately followed the coupled train and picked up remaining passengers. Some passengers did elect to detrain and were taken via cab and bus to their final destination.

Train 332 was unable to back up to Manassas Park due to an Amtrak train sitting behind it. It was also unable to go around the disabled coupled train due to an unrelated freight train disabled on the far track. While we worked diligently to get buses and cabs to Burke Centre for our passengers, we ran into the typical problem we have during service disruptions, which is that these buses and cabs are in the midst of their morning peak period and also fighting associated traffic.

We are still investigating the nature of the problem that we encountered this morning. We expect to operate our regular schedule this evening. If anything happens to change that expectation, we will let you know as soon as possible. In the meanwhile, rest assured that I am personally involved in correcting this problem. I plan to send a Train Talk message to the general VRE ridership on Monday with my assessment of where we stand with the mechanical delays we have been experiencing recently.


For the latest information, don’t forget to check out the VRE web site at:
http://www.vre.org. If you would like to unsubscribe yourself or change your
delivery information, simply go to the VRE website at http://traintalk.vre.org .

Copyright (C)2010 Virginia Railway Express (VRE)

Train Talk November 23, 2010 10:04 AM

Tuesday, November 23rd, 2010

Combo Train is back on the move. Manassas 332 will operate behind combo train and pick up remaining passengers.

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Burke Centre address is

10399 Premier Court
Burke, VA 22015 for riders getting alternate transportation.

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20 cabs have been dispatched to Burke Centre station. Riders may send in a copy of their ticket and a receipt for a full reimbursement.

Also, 2 buses are currently enroute to transport riders to Franconia metro. More will arrive as they become available.

Manassas Train #332 (Departs Broad Run at 7:50a) is currently unable to reverse due to an Amtrak train sitting behind it. Once the combo train has cleared, Train 332 will proceed.

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We are currently working on getting buses to Burke Centre for passengers.

The Metro option is still open system wide. Please show your VRE ticket to the station manager for entry.

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Train 328 and 330′s crew attempting to troubleshoot the issue. Mechanical forces en-route.

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Combo train 328/330 is experiencing additional equipment problems at Burke Centre station.

We will advise when more information becomes available.

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Current Delay Updates:

328 – 95″ late
330 – 60″ late
332 – 35″ late

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Running start was successful and the train has cleared the hill.

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If 328/330 cannot make it up the hill trains will have to reverse to Manassas Park. 332 is 25 late waiting for 328/330. it cannot go around because there is another broken down freight train on the opposite track.

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Combination train is too heavy to for the single locomotive to push up the hill near Burke Centre.

Manassas Train #332 (Departs Broad Run at 7:50a) may have to couple to the combination train, or, the combination train will have to reverse to get a running start up the hill.

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Combined 328/330 is on the move

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The Metro option has been opened for riders at Vienna and Franconia. Please show your VRE ticket to the station manager for entry.

Train Talk November 23, 2010 9:34 AM

Tuesday, November 23rd, 2010

Burke Centre address is

10399 Premier Court
Burke, VA 22015 for riders getting alternate transportation.

*************

20 cabs have been dispatched to Burke Centre station. Riders may send in a copy of their ticket and a receipt for a full reimbursement.

Also, 2 buses are currently enroute to transport riders to Franconia metro. More will arrive as they become available.

Manassas Train #332 (Departs Broad Run at 7:50a) is currently unable to reverse due to an Amtrak train sitting behind it. Once the combo train has cleared, Train 332 will proceed.

************

We are currently working on getting buses to Burke Centre for passengers.

The Metro option is still open system wide. Please show your VRE ticket to the station manager for entry.

*************

Train 328 and 330′s crew attempting to troubleshoot the issue. Mechanical forces en-route.

*************

Combo train 328/330 is experiencing additional equipment problems at Burke Centre station.

We will advise when more information becomes available.

*************

Current Delay Updates:

328 – 95″ late
330 – 60″ late
332 – 35″ late

*************

Running start was successful and the train has cleared the hill.

**************

If 328/330 cannot make it up the hill trains will have to reverse to Manassas Park. 332 is 25 late waiting for 328/330. it cannot go around because there is another broken down freight train on the opposite track.

**************

Combination train is too heavy to for the single locomotive to push up the hill near Burke Centre.

Manassas Train #332 (Departs Broad Run at 7:50a) may have to couple to the combination train, or, the combination train will have to reverse to get a running start up the hill.

*************

Combined 328/330 is on the move

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The Metro option has been opened for riders at Vienna and Franconia. Please show your VRE ticket to the station manager for entry.

Train Talk November 23, 2010 9:28 AM

Tuesday, November 23rd, 2010

20 cabs have been dispatched to Burke Centre station. Riders may send in a copy of their ticket and a receipt for a full reimbursement.

Also, 2 buses are currently enroute to transport riders to Franconia metro. More will arrive as they become available.

Manassas Train #332 (Departs Broad Run at 7:50a) is currently unable to reverse due to an Amtrak train sitting behind it. Once the combo train has cleared, Train 332 will proceed.

************

We are currently working on getting buses to Burke Centre for passengers.

The Metro option is still open system wide. Please show your VRE ticket to the station manager for entry.

*************

Train 328 and 330′s crew attempting to troubleshoot the issue. Mechanical forces en-route.

*************

Combo train 328/330 is experiencing additional equipment problems at Burke Centre station.

We will advise when more information becomes available.

*************

Current Delay Updates:

328 – 95″ late
330 – 60″ late
332 – 35″ late

*************

Running start was successful and the train has cleared the hill.

**************

If 328/330 cannot make it up the hill trains will have to reverse to Manassas Park. 332 is 25 late waiting for 328/330. it cannot go around because there is another broken down freight train on the opposite track.

**************

Combination train is too heavy to for the single locomotive to push up the hill near Burke Centre.

Manassas Train #332 (Departs Broad Run at 7:50a) may have to couple to the combination train, or, the combination train will have to reverse to get a running start up the hill.

*************

Combined 328/330 is on the move

*************

The Metro option has been opened for riders at Vienna and Franconia. Please show your VRE ticket to the station manager for entry.

Train Talk November 23, 2010 9:10 AM

Tuesday, November 23rd, 2010

We are currently working on getting buses to Burke Centre for passengers.

The Metro option is still open system wide. Please show your VRE ticket to the station manager for entry.

*************

Train 328 and 330′s crew attempting to troubleshoot the issue. Mechanical forces en-route.

*************

Combo train 328/330 is experiencing additional equipment problems at Burke Centre station.

We will advise when more information becomes available.

*************

Current Delay Updates:

328 – 95″ late
330 – 60″ late
332 – 35″ late

*************

Running start was successful and the train has cleared the hill.

**************

If 328/330 cannot make it up the hill trains will have to reverse to Manassas Park. 332 is 25 late waiting for 328/330. it cannot go around because there is another broken down freight train on the opposite track.

**************

Combination train is too heavy to for the single locomotive to push up the hill near Burke Centre.

Manassas Train #332 (Departs Broad Run at 7:50a) may have to couple to the combination train, or, the combination train will have to reverse to get a running start up the hill.

*************

Combined 328/330 is on the move

*************

The Metro option has been opened for riders at Vienna and Franconia. Please show your VRE ticket to the station manager for entry.

Train Talk November 23, 2010 8:58 AM

Tuesday, November 23rd, 2010

Train 328 and 330′s crew attempting to troubleshoot the issue. Mechanical forces en-route.

*************

Combo train 328/330 is experiencing additional equipment problems at Burke Centre station.

We will advise when more information becomes available.

*************

Current Delay Updates:

328 – 95″ late
330 – 60″ late
332 – 35″ late

*************

Running start was successful and the train has cleared the hill.

**************

If 328/330 cannot make it up the hill trains will have to reverse to Manassas Park. 332 is 25 late waiting for 328/330. it cannot go around because there is another broken down freight train on the opposite track.

**************

Combination train is too heavy to for the single locomotive to push up the hill near Burke Centre.

Manassas Train #332 (Departs Broad Run at 7:50a) may have to couple to the combination train, or, the combination train will have to reverse to get a running start up the hill.

*************

Combined 328/330 is on the move

*************

The Metro option has been opened for riders at Vienna and Franconia. Please show your VRE ticket to the station manager for entry.